Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy to ensure your peace of mind.

Returns Accepted: You may return eligible items within 30 days from the date of purchase.

Conditions for Returns:

1. Timeframe: Returns must be initiated within 30 days from the date of purchase.

2. Condition: Items must be unused, unopened, and in their original packaging with all tags attached.

3. Exclusions: Final sale items and opened items are not eligible for return. Specialty bulk chemicals are not returnable for safety and regulatory reasons.

Returns / Exchanges Process:

1. Contact Us: To initiate a return, please contact our customer service team within the specified timeframe. You can contact us at nick@blendmagicproducts.com.

2. Packaging: Securely package your item(s) in the original packaging, if possible.

3. Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method for your return.

4. Refund: Once we receive and inspect the returned item(s), we will process a refund to the original form of payment, excluding any shipping charges.

Damaged Packages:

1. Refusal: If your order arrives damaged, please refuse the package at the time of delivery.

2. Contact Us: Immediately contact our customer service team to inform us of the refused delivery.

3. Replacement or Refund: We will arrange for a replacement or issue a refund once the damaged package is returned to us.

Exclusions:

• Final sale items and used merchandise are not eligible for return.
• Specialty bulk chemicals are not returnable for safety and regulatory reasons.
• Returns received after the 30-day return period may be subject to refusal.

No Restocking Fee: We do not charge any restocking fees for returns.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Your satisfaction is our priority.